![]() You can request an exchange with shipping free of charge (shipped out in 3 business days) after returns received.įull/partial refund applies to any event of:ġ.Wrong item(color/size), 2.Damaged order, 3. Phone No:+86 18824534798 Recipient: Kevinġ.Wrong item(color/size), 2.Damaged order No additional fees charged other than stated above in terms of returns.īantian Creative Park, Longgang District, Shenzhen, Guangdong, China A full refund will be received within 2 business days after returns received. ![]() Returns must be in the state you received them, and in the original/appropriate packaging with a shipping fee at your own expense. ![]() Refunds will be returned to the same method of order payment.Ĭustomers are required to do the whole returning process on their own after our confirmation.Ĭustomers are advised to contact us via email: or live chat through Facebook messenger to request a return, our customer service team will guide you on how to process a return with ease as soon as possible. We offer a 30 days return, refund, exchange policy as written below:ġ.Wrong item(color/size), 2.damaged item. ![]() Thank you for shopping at Alterll, your satisfaction is our top priority! ![]()
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